Terms of Use

Last updated: 17 October 2026

These Terms of Use (“Terms”) govern your use of UnaniDoctor.com (the “Platform”), operated by UnaniDoctor.com LLP, [Kolathikkal Tower, Vettuppara, Edavannappara, Malappuram District Kerala India 673645] (“we”, “us” or “our”). By accessing or using the Platform, you agree to these Terms. If you do not agree, please do not use the Platform.

1. What UnaniDoctor.com is

UnaniDoctor.com is an online directory that helps people find and contact qualified Unani doctors in India. We are not a hospital, clinic or healthcare provider, and we do not provide medical advice, diagnosis or treatment.

Doctors listed on the Platform are independent practitioners. They are solely responsible for the consultations, advice, treatment and medicines they provide. Using the Platform does not create a doctor–patient relationship between you and UnaniDoctor.com.

2. Medical disclaimer

Information on the Platform, including doctor profiles and general information about Unani medicine, is provided for general information only. It is not a substitute for professional medical advice. Always consult a qualified unani doctor about your health, and never ignore or delay medical advice because of something you read on the Platform.

3. Doctor listings

• Profile information is provided by the doctors themselves. We [review qualifications and registration details before a profile is published], but we do not guarantee that every detail is accurate, complete or current.
• Consultation fees, timings and services are set by each doctor and may change without notice. Please confirm them with the doctor before your visit.
• A listing on the Platform is not an endorsement or recommendation of any doctor. We encourage you to verify a doctor’s registration with the relevant State Board or the National Commission for Indian System of Medicine (NCISM).

4. Appointments and payments

Appointments are arranged directly between you and the doctor, by phone, WhatsApp or any booking feature we provide. Consultation fees are paid directly to the doctor. We are not responsible for cancellations, delays, refunds, or the quality or outcome of any consultation or treatment.

5. Terms for doctors

If you list a profile on the Platform, you confirm and agree that:

• You hold a recognised Unani qualification and a valid registration with the relevant State Board or NCISM.
• All information you provide is true, accurate and kept up to date, and you will tell us promptly about any change, suspension or cancellation of your registration.
• You will follow the ethical and professional conduct rules that apply to Unani practitioners, including rules on advertising. You will not make misleading claims, such as guaranteed cures.
• You have the right to share any photos, logos or text you submit, and you allow us to display them on the Platform and in related promotion.
• We may edit profiles for formatting and clarity, and we may refuse, suspend or remove any profile at our discretion, including where information cannot be verified.

6. Acceptable use

You agree not to:

• Provide false information or impersonate any person.
• Copy, scrape or collect data from the Platform, including doctor contact details, for marketing or any other unauthorised purpose.
• Upload or send anything unlawful, defamatory, obscene, harmful or that infringes another person’s rights.
• Try to gain unauthorised access to the Platform, interfere with its security, or upload viruses or malicious code.
• Use the Platform in any way that breaks applicable law.

7. Intellectual property

The UnaniDoctor.com name, logo, design and website content (other than content supplied by doctors) belong to us or our licensors. You may not copy, reproduce or reuse them without our written permission.

8. Third-party links

The Platform links to third-party services such as WhatsApp, Google Maps and social media. We do not control these services and are not responsible for their content, availability or privacy practices.

9. Fees for using the Platform

Searching for doctors is free for patients, and listing a profile is currently free for doctors. We may introduce paid features in future. If we do, we will announce them clearly in advance, and paid features will be optional unless we say otherwise.

10. Limitation of liability

The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss, or for any loss arising from your reliance on doctor listings, consultations or treatment, or from any interruption to the Platform.

11. Indemnity

You agree to indemnify us against any claims, losses or expenses arising from your breach of these Terms or your misuse of the Platform. For doctors, this includes any claim arising from the information you provide or the services you deliver.

12. Suspension and termination

We may suspend or end your access to the Platform, or remove any content, if we believe you have breached these Terms or the law.

13. Governing law

These Terms are governed by the laws of India. The courts at [Malappuram], Kerala, have exclusive jurisdiction over any dispute arising from them.

14. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date shows the latest version. Continuing to use the Platform after a change means you accept the updated Terms.

15. Contact and grievances

For questions about these Terms, email support@unanidoctor.com or call +91 96 33 888 444. Complaints can be sent to our Grievance Officer, whose details are in our Privacy Policy.